How to Install TeamViewer Correctly

 In Computers, Support

How to Install TeamViewer Correctly

Knowing how to install TeamViewer properly can save you a lot of time and trouble. You need remote access to your main computer. Perhaps you want to sign your family into a video chat with you while you are traveling for work. Maybe you want to update some Excel documents without needing to transfer files from home. There can be many reasons why you may need to connect to a computer from somewhere else. This guide will help you install TeamViewer and ensure you can connect to your main pc while you are away.

How to Install TeamViewer | Before You Start

As a way to distinguish the two computers we will work on, the computer you normally use is going to be labeled the main computer. Alternatively, the computer you are going to use to connect to that computer–we are going to call that the remote computer.

Before you can start connecting remotely, you will need to download and install TeamViewer on both the main computer and the remote computer. Both computers will require an internet connection. Your main computer may need some additional set-up to ensure you can access it.

How to Install TeamViewer | Setting up Your Main Computer

Clarification: This is the computer you will be accessing from a different location. Before we go over how to install TeamViewer, it is important to make sure to go over settings on this computer. This is the machine you will be away from that you will need to log into. We are calling it the main computer.

1. Set Power Settings

(Good News! If your computer is monitored by Technology by Design‘s support staff, your power and network settings are already set.)

Set the power settings so your main computer does not go to sleep. In Windows, we recommend creating a new power plan and setting the hard drive to not go to sleep. To do this, tap the Windows Key, type control panel and press enter. Click to launch Power Options. Follow that up by clicking Create a power plan on the left. After the window appears, click on High Performance, then name your power plan. Afterwards, click next, then click Create. To the right of your power plan, click Change plan settings. Following that step, click Change advanced power settings. Under Hard Disk, change the setting named Turn off hard disk after: to the number zero. This set your hard drive to never go to sleep.

2.Set Network Settings

Next, we want to make sure the device that actually connects your main computer to the internet does not turn off during long periods of inactivity. To set your network adapter’s power settings, start by clicking the Windows Key, typing control panel, pressing enter, then launching Network and Sharing Center. From there, click on Change adapter settings. Right-click on the device that connects you to the internet. Select properties at the bottom, then click configure. Select the Power Management tab. Next, uncheck the box that says Allow the computer to turn off this device to save power. Click OK. After finishing these steps, we are certain your computer will not go to sleep and potentially block you from remote access.

3. How to Download and Install TeamViewer

Go to and download and launch TeamViewer. If you are going to be using the computer for personal purposes and not for business, it is important to specify that in the installation. You will want to customize the settings and set up Unattended Access. The installation will allow you to make a password for this computer. For security purposes. make sure the password you create is sophisticated. Write down the password and the ID that TeamViewer gives you.

4. Main Computer Checklist

To recap, make sure all the following criteria are met on your main computer so you are prepared to connect to it.
1) Power and network power settings are set to never sleep;
2) TeamViewer is running;
3) The computer has internet connection; and
4) you are logged into the computer.
If all of those prerequisites are met, you are ready! Before leaving the remote computer unattended, we recommend to test connecting to it.

Tip: Locking the computer by pressing Windows Key and L will allow you to keep connecting. However, signing out of the computer instead will close TeamViewer and prevent you from connecting.

Setting Up Your Remote PC

This is the computer you will have with you when you are away from the main computer. To be clear, you will use this computer to remotely connect to your main pc. We call it the remote computer in this article.

1. Download and Install TeamViewer

Download TeamViewer on the remote computer and install it exactly as you did for the main computer. Setting up Unattended Access is only essential if you ever think you will use TeamViewer from the other end to log in to this device. Otherwise, you do not need to set it up.

2. Connect Using TeamViewer

To log in, enter the ID and password from you main computer you will be remotely connecting to.

Tips For Staying Logged In

To avoid TeamViewer being closed out, do not sign out of the computer you will be remoting into.

To prevent needing someone to wake up the main computer for you, make sure power settings and network adapter power settings are set to never go to sleep.

For reliability, use a wired internet connection for the main computer.

To prevent mishaps, inform others to not turn off your main computer.

To keep from having to reconfigure your computers, make sure you had set up unattended access on the main computer. Failing to do this will have the password change frequently. As a result, this will be a headache for you and anyone you have to call for the password.

how to install teamviewer with unattended access

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